Welcome to ChiaroMonte. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products and services.
By accessing this website and/or placing an order, you agree to accept these terms. If you do not agree, please refrain from using our services.
1. General Information
ChiaroMonte is a family-run brand based in Puglia, Italy, offering extra virgin olive oil, nature-based experiences, and related products. All content on this site is owned or licensed by ChiaroMonte and is protected by copyright.
2. Orders and Payments
- All orders are subject to availability and confirmation.
- Prices are listed in EUR (€) and include VAT unless stated otherwise.
- We accept payments via secure methods such as credit card, PayPal, or bank transfer.
- Once an order is confirmed, you will receive a confirmation email with the details.
3. Shipping and Delivery
- We currently ship within [insert countries/regions, e.g. Italy and the EU].
- Delivery times may vary depending on the destination but are typically between 3–7 working days.
- Shipping costs are calculated at checkout.
4. Returns and Refunds
- You may request a return within 14 days of delivery, as long as the product is unused and in its original packaging.
- To request a return or refund, please contact us at [insert contact email].
- Return shipping costs are the responsibility of the customer, unless the product is faulty or incorrect.
5. Product Information
We take care to describe and photograph our products accurately. However, due to the artisanal nature of our items, slight variations may occur in color, packaging, or taste (in the case of olive oil).
6. Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability is limited to the amount paid for the specific product.
7. Privacy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
8. Changes to These Terms
ChiaroMonte reserves the right to modify these Terms and Conditions at any time. Changes will take effect once published on this page.
9. Contact Us
If you have any questions about these Terms, feel free to contact us at:
📧 info@aziendachiaromonte.com
📍 Via Ranieri 7c, Sannicandro di Bari, 70028 – Italy –